This document is published as an electronic contract and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000 and is subject to the relevant guidelines, directions, circulars, etc. issued by Reserve Bank of India, National Housing Bank, IRDAI or any other government authority, as amended from time to time.
2.1) Information We collect as You access Our Application
We receive and store certain types of information whenever You interact with Us. You hereby agree to provide Us with an express consent in the form of access to Your account in order to allow Us to extract Your information from that account. When You use Our Services, We collect information about You in the following general categories:
a) Automatic Information:
b) Information Collected by Application
c) Personal Information
Personal Information includes all information about the User, including all information about persons recorded in structured filing systems (e.g., personnel files, salary information), etc.- essentially the type of information that is identifiable to a particular individual. Some Personal Information may be classified as ‘sensitive’ in some jurisdictions and generally, stricter rules apply. We collect such information from the account, of which You provide access to Us, which further helps Us personalize and continually improve Your experience at the Application.
We only gather information by accessing the account for which You consented to give access, such as, when You create or modify Your account, contact customer support, provide consent to access Your salary details or otherwise communicate with Us. We collect only such Personal Information which is for lawful purpose connected with Our Services and necessary to be collected by Us for such purpose.
We may collect personal information of the following nature:
demographic data including but not limited to age, sex, race / ethnicity;
personal details such as name, address, contact information, referral name, etc.;
physical or mental health or condition;
commission or alleged commission of any offence;
professional career related information or otherwise;
KYC details including but not limited to Aadhar number, PAN, Voters Id, License and/ or passport details;
genealogy and/ or genetic data;
salary information and receipts;
nature of Service required to be rendered;
pages you visit, products you have viewed, compared etc. for doing our internal study on improving our service to our customers.
2.2) Registration to the Service:
When You access the Application, We may automatically collect information such as type of internet browser and operating system used, domain name of the website from which You came, number of visits, average time spent on the Application, pages viewed, etc. We use this information to ensure the Application function properly, monitor the relevancy of the Application and improve their performance or content.
a) When You agree to receive information from Third Parties
b) Third Parties providing Services
We use third party companies and individuals to offer You with Services being offered through the Application as well as facilitate Our Services, provide or perform certain aspects thereof such as designing and/or operating the Application features, analytics, providing customer support, providing information to relevant parties, enabling Us to facilitate sale/ service of various products/ services, send You special offers, performing technical services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Application features), or performing other administrative services. These Third Parties will have access to User information, including Personal Information to only carry out the sale/ services they are performing for You or for Us. However, kindly note that these are Third Parties and accordingly, the degree of Our control in ensuring such protection will only be limited.
c) Administrative and Legal Reasons
We cooperate with Government and law enforcement officials and private parties to enforce and comply with the Applicable Law. Thus, We may access, use, preserve, transfer and disclose Your information (including Personal Information, IP address, Device Information or geo-location data), to Government or law enforcement officials or private parties as We reasonably determine is necessary and appropriate: (i) to satisfy any Applicable Law, regulation, subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms and Conditions for mobile Application or other policies applicable thereto, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Company, Our Services or any Third Party; (iv) to protect the safety of the public for any reason; (v) to detect, prevent or otherwise address cyber fraud, security or technical issues; and /or (vi) to prevent or stop activity We may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.
d) Business Transfers
As We continue to develop Our business, We might merge or be acquired by other business entities. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Company or substantially all of its assets are acquired, customer information will of course be one of the transferred assets and will accordingly be transferred to the acquirer.
e) Protection of Company
f) When You consent to sharing of information
g) For Advertising
We may share Personal Information with Third Parties, including advertisers on our Application, in order to help them place more targeted ads.
These companies may use information (excluding your name, address, email address, or telephone number) about Your visits to this Application in order to provide advertisements on this Application and other Third-Party websites about goods and services that may be of interest to You.
We use Third-Party Service providers to serve ads on Our behalf across the internet and sometimes on this Application. They may collect anonymous information about Your visits to Application, and your interaction with Our Services. They may also use information about your visits to other websites for targeted advertisements for services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process.
There might be affiliates or other sites linked to the Application. Personal information that You provide to those sites are not Our property.
We may use the information We collect about You to:
a) share the same with third party Service providers to enable them to effectively sale their products/ provide their Services to You;
b) provide, maintain, and improve upon Our business. For example, to introduce and facilitate payments, develop new features, provide customer support to Users, develop features, authenticate users, and send Service updates and administrative messages;
c) perform internal operations, including, for example, to prevent fraud and abuse of the Application; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyse usage and activity trends;
d) send or facilitate communications;
e) send You communications we think will be of interest to You, including information about products, services, promotions, news, and events of Company and other companies, where permissible and according to local Applicable Laws; and to process contest, and fulfil any related awards;
f) personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements;
g) to detect, prevent and protect the Company from any errors, frauds, and other criminal or prohibited activity;
h) to create aggregate or statistical information that does not directly identify a specific person, and We may share that information with Third Parties.
i) for any other purpose, for which You have granted consent;
5.1) You hereby unconditionally agree and permit that Company may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to Company and to Third Party Service providers/ partners/ banks and financial institutions for one or more of the purposes listed above or as may be required by Applicable Law. In such cases, We will attempt to contractually oblige the receiving Third Parties of the Information to ensure the same level of data protection that is adhered to as by Company under Applicable Law.
5.2) You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any Third Party, or any wrongful gain to Us or to any Third Party.
5.3) We disclose the information to the Third Parties in the method specified below, including, but not limited to the purposes of collection of information as mentioned above.
The Personal Information and other usage information We collect is securely stored within Our databases, and We use standard, industry-wide, Reasonable Security Practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting Your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of Our databases, nor can We guarantee that information You supply won't be intercepted while being transmitted to Us over the internet or wireless communication, and any information You transmit to the Company You do at Your own risk. We recommend that You not disclose Your password to anyone.
7.2) You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any Third Party, or any wrongful gain to Us or to any Third Party.
We use data collection devices such as “cookies” on certain pages of Our Application. A cookie is a piece of data stored on the User’s computer tied to information about the User. We may use both session ID cookies and persistent cookies. For session ID cookies, once You close Your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on Your computer’s hard drive for an extended period of time. Session ID cookies may be used by the Company to track User preferences while the User is visiting the Application. They also help to minimize load times and save on server processing. Persistent cookies may be used to store whether, for example, You want Your password remembered or not, and other information. Cookies used on the Application do not contain personally identifiable information. You may set most browsers to notify You if You receive a cookie, or You may choose to block cookies with Your browser, but please note that if You choose to erase or block Your cookies, You will need to re-enter Your original User ID and password to gain access to all/ certain parts of the Application.
The cookies allow You to take advantage of some of the Application’s essential features, We recommend that You leave them turned on. For instance, if You block or otherwise reject Our cookies, You may not able to use any Service that require you to sign in.
The Company understands that the confidentiality, integrity, and availability of Your information are vital to Our business operations and Our own success. We employ appropriate technical and organizational security measures at all times to protect the information We collect from You. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information.
[The Company is ISO certified organization and protects Your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”.] However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, We cannot guarantee its absolute security. Further, You are responsible for maintaining the confidentiality and security of Your login id and password, and may not provide these credentials to any Third Party.
You have the ability to control how Your non-personal information is collected and used online. You also have the ability to choose what personal information, including what sensitive personal information (i.e., your financial information) You provide to Us. However, if You choose not to provide all of the information and data that is requested of You, We may not be able to provide You with the Services that You have subscribed to.
You may, at any time while availing of Our Services or otherwise, withdraw the consent given earlier to Us to collect and Use Your sensitive personal data or information by writing to Us at firstname.lastname@example.org. However, in case You withdraw Your consent, the Company shall have the option to stop providing You the Services for which the information was sought. You will not be eligible for refund of any fees paid for any Service in such event and You agree that the Application shall not be liable to You for the same in any manner whatsoever.
We believe You should be able to choose what kinds of information You receive via email/SMS. If You do not want to receive marketing materials by email/SMS, just indicate Your preference on the contact information for Your account or the ‘opt-out’ or unsubscribe link provided in Our marketing emails and You can also write to Us at email@example.com. Please keep in mind that We will continue to notify You by email /SMS/via phone calls regarding Your services with Us, even after You have opted out.
You can review the information that We have collected by logging into Your account at the HR portal of a company, the access of which You gave and the account on the Application and correct or amend any personal information or sensitive personal data or information to ensure that the information or data You provided us is accurate and/or not deficient. The Company is not responsible for the authenticity of any personal information or sensitive personal data or information supplied to it by You or any Third Party.
You agree and acknowledge that You, out of Your free will, gave us Your consent to access Your Personal Information from the portal. You have an option not to permit the Company to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Company entity as may be notified to You. In such case, You should neither use any Services provided by Company entities nor shall contact any of Company’s entities
You can add or update Your Personal Information, on the portal, on regular basis. Kindly note that Company may retain Your previous Personal Information in its records.
You agree and acknowledge that You, out of Your free will, gave us Your consent to access Your Personal Information from the portal. You have an option not to permit the Company to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective Company entity as may be notified to You. In such case, You should neither use any Services provided by Company entities nor shall contact any of Company’s entities.
You can add or update Your Personal Information, on the portal, on regular basis. Kindly note that Company may retain Your previous Personal Information in its records.
Any dispute, discrepancy, controversy or claim between the Parties hereto arising out of or in connection with this Agreement including any question regarding its existence, validity, interpretation, breach or termination, or any default of any obligation hereunder (“Dispute”) either during or after the Term, hereof, shall be settled amicably by the Parties within 30 (thirty) working days of the receipt of the notice of the existence of a Dispute. In the event any Dispute cannot be resolved within 60 (sixty) working days from notice of the Dispute, either Party may refer the Dispute to be finally settled by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 and the rules framed thereunder as amended from time to time. The arbitration proceedings shall be conducted by a sole arbitrator mutually appointed by the You and Us. The venue and seat of arbitration shall be Mumbai, India and the arbitration proceedings shall be conducted in the English language.
a) Grievance Officer: In accordance with Information Technology Act, 2000 and rules made there under, as amended from time to time, the name and contact details of the grievance officer are as follows: MR. MEET SEMLANI Email: firstname.lastname@example.org
An acknowledgement of the grievance will be issued and generated by the Company for the benefit of the complainant within 24 hours of it being furnished for information and record.
The manner of grievance redressal shall have the following arrangement: -
the Company shall address the grievance and inform the complainant of its decision within 15 days of the registration of the grievance;
if the decision of the publisher is not communicated to the complainant within the stipulated 15 days, the grievance shall be escalated to the Board of Directors of the Company, which shall conduct the Board meeting for redressing grievance of the Company.