The job before a coworker owned it
Every group health quote Acko generated depended on the same three inputs: an employee roster, a dependent list, and salary data, all of it historically collected by hand.
Rosters and dependent lists arrived as spreadsheets and email attachments, often incomplete or wrong at the source.
Manual collection created multi-day lags in a business where corporate buyers expect pricing close to instantly.
Sensitive employee PII moved through email and spreadsheets with no consistent privacy controls, real compliance exposure in a regulated line of business.
Every client's HR system had its own schema, so each new account meant bespoke reconciliation before a quote could even start.
What the coworker owns end to end
The Quoting coworker replaced the manual collection step with direct, governed access to the data a quote actually needs.
Pulls employee and dependent data directly from client HR systems, with secure, consent-backed access at the individual level.
Normalizes different HR schemas automatically, so a new client's data format is not a new manual project.
Runs partial sync logic, retrieving only opted-in, relevant records instead of an entire roster's worth of unnecessary PII.
Feeds a pricing engine in real time, generating quotes in hours rather than the days or weeks manual reconciliation used to take.
Three manually collected inputs become one governed pipeline into the pricing engine.
The numbers
~45% reduction in quote turnaround time.
~25% increase in per-account value, from more accurate, salary-based top-up pricing.
~90% reduction in compliance risk, from replacing unencrypted spreadsheets with consent-authorized API access.
In their words
"Tartan eliminated the guesswork from quoting. We now deliver accurate quotes, faster and safer than ever before."— VP, Group Health Insurance, Acko |
What this means for the underwriting team
Speed and reliability get treated as a trade-off more often than they should be. The Quoting coworker exists because that trade-off was false here: the same real-time, governed data pipeline that made quotes faster is what made them more accurate and more defensible in an audit. Acko's team spends less time chasing HR contacts, and more time on the pricing decisions that actually needed them.
