How HDFC Bank Achieved 65% Faster Account Activation with Tartan

As one of India’s largest private banks, HDFC Bank manages payroll and salary accounts for thousands of corporates. But the traditional onboarding journey—manual data sharing, document uploads, and RM-led coordination—was slowing down new account creation and increasing effort for both clients and relationship managers.

They needed a smarter, faster solution. That’s where Tartan came in.

Company Factsheet

Manual Onboarding Slowed Down Payroll Activation

When a corporate signed up for salary accounts, HDFC RMs had to collect employer data, run KYB checks manually, and coordinate with HR teams to send employee information. Employees, in turn, had to upload documents and wait days for their accounts to go live.

The result? Delays, drop-offs, and high touch effort across every stage.

From Friction to Flow with Tartan’s Embedded Stack

HDFC Bank integrated Tartan’s KYB Suite for streamlined employer onboarding and layered in HRIS Sync for automated employee data fetch. Once a corporate signed up, Tartan’s system pulled verified employer data, triggered employee invites, and auto-filled user information for account opening.

No more email threads. No more missing details. Just fast, compliant, and secure onboarding.

Faster Journeys. Happier Clients. Empowered RMs.

With Tartan, HDFC completed 2-step onboarding in under 24 hours. Employee account activation became 65% faster with auto-filled KYC flows. RM effort dropped by 80%, freeing them to focus on deeper client relationships rather than data collection.

Tartan helped HDFC Bank transform onboarding into a digital-first, scalable advantage.

“With Tartan, onboarding that used to take days now happens in hours. Our clients notice the difference—and so do our RMs.”

— Product Head, Corporate Accounts, HDFC Bank

Looking to digitize your salary account onboarding at scale?
👉 Book a demo with Tartan