How Loop Health Reduced Data Errors by 90%

Loop Health is redefining preventive care and group insurance with a continuous, tech-enabled approach to employee wellness. Their model thrives on timely, personalized care journeys—but only when data is accurate and real-time. As Loop scaled across enterprises, syncing employee and dependent data from HR systems via CSVs simply couldn’t keep up.

That’s when they brought in Tartan.

Company Factsheet

The Data Bottleneck That Held Back Personalized Care

Loop Health’s care engine relies on knowing when an employee joins, exits, or adds a dependent. These moments trigger care journeys—from onboarding check-ins to maternity support or chronic condition management. But the lack of real-time HRIS data meant delays, inaccuracies, and mismatches. CSV uploads often came late. Some had duplicate or missing records. And every policy error led to a gap in care—undermining Loop’s core value proposition.

For the tech team, maintaining one-off HR integrations for every client wasn’t just a distraction; it was a scaling blocker. Manual syncs drained time from core product development.

Real-Time Sync, Built Once for Scale

With Tartan’s HyperSync, Loop Health enabled secure, real-time data syncing with over 50 HRMS platforms. Now, when a company adds a new employee or updates a dependent, that data flows directly into Loop’s systems—triggering care journeys on time, every time.

Tartan’s unified API architecture meant Loop didn’t have to build or maintain dozens of separate integrations. Consent flows and encryption ensured data stayed compliant and secure. Loop’s engineers could finally focus on building new features—not managing client-specific pipes.

Healthier Operations. Happier Members.

The impact was dramatic. Data mismatches dropped by 90%. Employee wellness engagement doubled, then tripled, as care journeys became more personalized and timely. And by avoiding custom integrations, Loop reclaimed over 5 man-months annually in engineering time—redeployed to product innovation.

With Tartan, Loop Health didn’t just automate data sync—they unlocked the ability to deliver proactive care at scale.

“Tartan helped us deliver timely, personalized care without burning our tech bandwidth. Now we’re focused on health outcomes, not spreadsheets.”

— VP of Product, Loop Health

Looking to power proactive health journeys for your workforce?👉Book a demo with Tartan