Tartan’s Product Update — October 2022

This update introduces a major enhancement focused on business flexibility, access control, and multi-client operations—making it easier for organizations to integrate, manage, and extend Tartan APIs across multiple products or customers.

As teams scale and serve multiple internal stakeholders or external clients, controlling access and data visibility becomes critical. This release is designed to support exactly that.

Business Delight

Seamlessly integrate Tartan APIs across multiple products or clients

We’ve introduced role-based access control (RBAC) with flexible roles and permissions, enabling organizations to manage users, data access, and workflows with greater precision.

Workflow: Access control with roles and permissions

Organizations can now:

• Assign roles and permissions to multiple users within the same organization

• Segregate data access cleanly based on assigned roles

• Control who can view, manage, or operate specific workflows

This ensures that each user only sees what they are authorized to access—improving security and operational clarity.

Built for admins and multi-client use cases

• Default and custom roles
  Admins can create predefined or custom roles based on their business needs.

• Support for reselling workflows
  Teams that resell Tartan APIs or dashboards can define roles for their own customers, enabling controlled, tenant-level access.

• Full visibility for dashboard admins
  Admin users retain a complete view of platform activity, with priority support for faster issue resolution.

• Unlimited controlled access
  Add as many users as needed while maintaining strict access boundaries.

Why this matters

These enhancements enable organizations to:

• Scale internal teams without compromising data security

• Operate multiple products or client accounts from a single platform

• Offer Tartan APIs as part of their own solutions

• Maintain clean governance across users, roles, and customers

With this update, businesses can not only integrate Tartan APIs seamlessly—but also extend and resell them confidently, backed by robust access control and enterprise-grade permissions.

Tartan Wiki

All questions regarding Tartan APIs are now in one place.

Tartan Wiki has extensive FAQs and product overview right in the dashboard.

We attempted to solve this with an engineering-first approach. With this feature, we are already seeing a massive reduction in the back-and-forth queries with our customers.

Improved Analytics Function for better Customer Support

The analytics team has worked on to add some client system-related events along with notifications. This significantly helps us with better customer support and reconciliation with SLAs concerning client systems.

We can now get a complete picture of the user journeys and the integration of Tartan APIs with client systems.

This information is beneficial to our customers, even at the POC stages, to improvise the integration and user journeys.

Improvised UX

Our improved UX for the end-user of Tartan APIs results from having a solid analytics function in place with user experience studies.

With this design improvement, we are already witnessing over 18% improvement in end-users completing journeys.

With thorough research and understanding of our data, we figured a drop-off of our end users for various reasons, the primary reason being that around 20% of the end users forget their payroll credentials.

“Forgot the Password flow” has been integrated for three major payrolls, resulting in an 18% conversion metric.

Happy end-users = Happy customers

Payslip OCR Engine

One of our important customer had a query regarding using payslip OCR APIs. While extracting data from old payslips in bulk through OCR, they wanted to improvise on the prediction model of several data points.  

More information on this will be elaborated as part of the case study in next month’s update. Stay tuned!

M2P building their Surrogate Platform using Tartan Verification APIs

Tartan has partnered with M2P Fintech, a Chennai-based financial infrastructure company, to roll out consent-driven payroll APIs to lenders.

This arrangement will enable partner banks and NBFCs to access comprehensive and fully encrypted data directly from payroll systems to automate Income and Employment verification, thus enabling lenders to issue loans and credit cards to New-to-Bank (NTB) customers.

Spreading the Tartan wings

Catch  Pramey Jain, and Meet Semlani taking a center stage alongside fellow Fintech founders at Mumbai Fintech Meetup on November 10th 2022.

The event will witness conversations, keynotes, booth exhibitions and tech talks fuelled by the agenda to make Fintech future-ready from industry executives and experts cutting across banking, and finance.

Find out how Tartan is pioneering user consent-driven payroll data exchange in India, which plays different roles in people’s daily lives behind the scenes, making their financial lives easier.

In the meantime, we’d love to hear any feedback you have on our products and what we can do to make them even better. If you have any questions or feedback, contact us !

If you are excited to ride with us, we are hiring right now. Check out our job openings https://angel.co/company/tartanhq

‍Stay tuned for more such amazing updates every month.