Tartan’s Product Update — March 2023

Hello there,

Welcome back to our March 2023 product update. This month, we’re excited to introduce an enhancement that significantly simplifies one of the most critical—and often most complex—parts of customer onboarding: PAN-based identity verification.

With the launch of Tartan’s new PAN API, businesses can now streamline Aadhaar, date of birth, and address verification into a single, efficient step.

Tartan’s PAN API

Streamlining Aadhaar, DOB, and address verification in one flow

For many Indian businesses, customer onboarding has traditionally involved multiple verification steps—collecting Aadhaar details, validating date of birth, confirming address information, and reconciling mismatches across documents.

These steps were not only time-consuming but also operationally heavy. Verification often stretched from days to weeks, leading to delays, increased drop-offs, and lost customer interest during the onboarding phase.

What’s changed with the new PAN API?

Tartan’s PAN API removes this friction by consolidating multiple verification checks into a single API call.

Using a PAN number as the input, businesses can now instantly fetch:

• Linked Aadhaar details

• Verified user name

• Address information associated with PAN / ITR records

This eliminates the need for separate workflows and reduces both manual effort and turnaround time.

Built for accuracy through PII triangulation

Beyond data retrieval, the PAN API helps businesses triangulate Personal Identifiable Information (PII) across multiple trusted sources.

By cross-verifying name, address, Aadhaar, and PAN-linked data, the API:

• Improves data accuracy

• Reduces inconsistencies and mismatches

• Strengthens identity confidence

This ensures businesses operate on reliable, validated customer information from the very start of the journey.

Faster onboarding, better customer experience

With auto-population of verified data points, businesses can:

• Shorten onboarding flows

• Reduce user input and friction

• Minimize verification-related drop-offs

• Improve overall conversion rates

Teams can shift their focus from managing verification delays to delivering smoother, more engaging customer experiences.

Why it matters

• Single-step verification for multiple identity attributes

• Reduced onboarding timelines

• Lower operational overhead

• More secure and compliant identity checks

• Higher customer retention during onboarding

With Tartan’s PAN API, customer onboarding becomes faster, cleaner, and more reliable—without compromising security or compliance.

Feature launch

Digilocker API

We are excited to announce yet another API-based feature from Tartan – DigiLocker enabling seamless access to government-issued documents for Indian citizens. DigiLocker, is a Government of India initiative, serves as a digital wallet for the secure storage and sharing of legitimate government documents, making them as valid as their physical counterparts.

Our API-level integration with DigiLocker allows your organization to fetch various documents, such as Aadhar Cards, Driving licenses, Passport, and more, in a consent-driven manner, ensuring data privacy and security for your customers.

Accessing DigiLocker through Tartan APIs is a simple three-step process:

• Integrate with Tartan APIs

• Have your customers provide their DigiLocker credentials (Aadhar, MPIN + OTP)

• Gain access to their requested document.

To get started, sign-up on the Tartan dashboard (if you haven’t already), Generate an API key. Utilize the generated API key in the DigiLocker API, as outlined in our API documentation.

We are confident that this integration will streamline your document verification processes, enhance data security, and improve overall customer experience. For more information, contact our support team for further assistance

Feature improvements

Email verification with OTP

Tartan’s Email Verification with OTP service is a plug-and-play feature that helps businesses verify their user’s current employment.

Earlier, businesses had difficulty verifying the authenticity of user email addresses, leading to inaccurate data and inefficient customer service. The service sends a One-Time Password (OTP) to the user’s email address, which they validate before proceeding. The simple process saves significant time on verification, and the plug-and-play integration ensures businesses don’t have to invest in additional resources or coding.

This service enhances the verification process and streamlines operations, leading to efficient, reliable and accurate customer service.

Testing vs Product Environment - For better decision making

Tartan’s new dashboard feature that allows customers to easily switch between Testing and Production Environments.

This feature allows you to keep exploring and testing other Tartan APIs even when live on production with one of our products, enabling you to find and utilize new features without disrupting your workflow.  

With the ease of toggling between the two environments, you can test and deploy with confidence, knowing that your data is protected and your development process is streamlined.

We hope this improvement will enhance your experiences and help you make the most of our APIs.

From our blog archives

Detecting frauds using Tartan Payslip OCR

Payslips show earnings and deductions for employees. They can be paper or digital and are used to issue loans. Manually entering payslip data is time-consuming and error-prone. Payslip OCR uses OCR to automate data extraction and convert it to structured data. This blog discusses Payslip OCR techniques.

We hope you find our new PAN Verification API along with our DigiLocker API stack to be a valuable addition to your business.

If you have any questions or feedback, please do not hesitate to contact our customer service team. We appreciate your business and look forward to serving you in the future.

Stay tuned for the latest updates.